My hope with this page is to answer questions you may have about ordering from Lens Punk.
As "Lens Punk" is not a regular camera company (it's just little old me) things are done a little differentley than most.
Please take a few moments to read this page before placing an order with Lens Punk :-)
You may or may not know, Lens Punk is a project more than a company selling products.
So why sell stuff then?
I started getting requests for the cameras and lenses I make for my own art works, so I thought why the hell not!
If people keep asking, I should make some stuff for others to use too.
Each item is indevduly made. once I have made a new lens, camera or part the item is listed on the site and avalible to buy.
Sometimes there may not be much avalible to buy in the shop pages, as lenses offten sell quicker thank I can make them.
If you are willing to wait for a time and would like to order a custom made lens please contact me to can discuss the options.
I aim to make custom lenses within 8 weeks from the date an order is placed (at busy times this can take a little longer).
Once an order has been placed through this site, an email will be sent to you, and I will start to make your lens.
I will update you when the lens is made and ready to be sent to you.
The lens body design may change slightly between the lens you receive and the picture shown on the website, this is due to each one being made individually using available parts at the time of order.
If you have any questions, at any time, please send me a message.
The Lens Punk studio - workspace is located in Yamanashi Japan, however we send lenses to most locations worldwide.
If you are in or visiting Japan and would like to collect your lens, or come by just to hang out, please message me, so we can arrange a date and time. (please note we are currently building our studio space, so visting times are limited).
Refunds & returns:
If you are not satisfied with your purchase at the time you receive it, please contact me so I can help you.
If you would like to return an unused lens for a replacement or refund, please contact me within 7 days of receiving the order to let me know you will be returning it.
Please note I can't cover return shipping costs.
Please note before ordering:
- Lens Punk lenses are handmade, each one may produce slightly different results.
- This type of experimental lens does not produce a fully sharp image.
- If you are looking for quality optics for your camera this is not the lens for you.
- If you are looking for something that can produce interesting or experimental images, this may be a lens you would enjoy.
Thank you for your interest and support.